Delete your account
You can delete your FleetClear account yourself at any time. There is no waiting period and nothing is held back.
From inside the app or website
- Log in at fleetclear.9gg.app/login or open the FleetClear Android app.
- On the dashboard, scroll to Account and open Delete account.
- Enter your password and confirm.
By email
Write to support+fleetclear@9gg.app from the email address on the account. We confirm the request and delete the account within 7 days.
If you signed in with Google, Facebook or X
Deleting your account also deletes the link to your Google, Facebook or X profile. We keep nothing from that profile except the name and email shown in your account. If the steps above ask for a password you never set, email us as described below. Removing FleetClear from your Google, Facebook or X account settings stops that sign-in but does not delete your FleetClear account.
What is deleted
- Your account: email address, password hash, plan status, sign-up details and partner attribution.
- Your carrier workspace: every compliance item you track (authority, UCR, IFTA, IRP, medical cards, inspections, MCS-150, insurance) and every alert or drafted notice generated from it.
- Any paid plan is cancelled at once. Stripe keeps invoice records as required by law.
What is kept, and for how long
Server and security logs are kept for a limited period and then rotated. Support emails you sent us are kept with our support records. Copies in backups age out within 90 days, in line with the privacy policy.
Alert and renewal emails already delivered to your inbox are yours to keep or delete.